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	<title>Chris MercerChris Mercer</title>
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	<link>https://chrismercer.net</link>
	<description>From Building Value to Living It – Aging Gratefully</description>
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	<title>Chris Mercer</title>
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		<title>When a Fall Changes Everything</title>
		<link>https://chrismercer.net/when-a-fall-changes-everything/</link>
		<comments>https://chrismercer.net/when-a-fall-changes-everything/#comments</comments>
		<pubDate>Thu, 04 Jun 2026 13:58:40 +0000</pubDate>
		<dc:creator>Chris Mercer</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://chrismercer.net/?p=12932</guid>

				<description><![CDATA[Aging well is about more than living longer, it is about maintaining the health, mobility, and independence that make added years meaningful. This post reflects on the often-overlooked risks of falls and the importance of staying aware, active, and prepared.]]></description>
					<content:encoded><![CDATA[<a href="https://chrismercer.net/when-a-fall-changes-everything/"><img width="760" height="507" src="https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?fit=760%2C507&amp;ssl=1" class="featured-image wp-post-image" alt="" decoding="async" srcset="https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?w=1536&amp;ssl=1 1536w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=300%2C200&amp;ssl=1 300w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=1024%2C683&amp;ssl=1 1024w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=768%2C512&amp;ssl=1 768w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=760%2C507&amp;ssl=1 760w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=518%2C345&amp;ssl=1 518w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=250%2C166&amp;ssl=1 250w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=82%2C55&amp;ssl=1 82w, https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?resize=600%2C400&amp;ssl=1 600w" sizes="(max-width: 760px) 100vw, 760px" data-attachment-id="12941" data-permalink="https://chrismercer.net/when-a-fall-changes-everything/chatgpt-image-jun-4-2026-08_57_49-am/#main" data-orig-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?fit=1536%2C1024&amp;ssl=1" data-orig-size="1536,1024" data-comments-opened="1" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="ChatGPT Image Jun 4, 2026, 08_57_49 AM" data-image-description="" data-image-caption="" data-medium-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?fit=300%2C200&amp;ssl=1" data-large-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/06/ChatGPT-Image-Jun-4-2026-08_57_49-AM.png?fit=760%2C507&amp;ssl=1" /></a><p><a href="https://en.wikipedia.org/wiki/Jeff_Webb_(businessman)">Jeff Webb</a> founded <a href="https://www.varsity.com/">Varsity Spirit</a> and the <a href="https://www.varsity.com/uca/">Universal Cheerleading Association</a> in 1974.  He was instrumental in the development of cheerleading as a sport across the nation.  The business, headquartered in Memphis, is highly successful.</p>
<p>In early March, Mr. Webb fell and struck his head on the court while playing pickleball in Memphis.  Public reports say he was hospitalized and placed on life support.  After a couple of weeks, that support was withdrawn, and he died on March 19, 2026.  Little else is known at this time.</p>
<p>See the YouTube video, <a href="https://www.google.com/search?q=youtube+jeff+webb+accident&amp;rlz=1C1HKFL_enUS1194US1194&amp;oq=youtube+jeff+webb+accident&amp;gs_lcrp=EgZjaHJvbWUyCQgAEEUYORigATIHCAEQIRigATIHCAIQIRiPAjIHCAMQIRiPAtIBCDc0ODdqMGo5qAIGsAIB8QVDGo8lsHc8vw&amp;sourceid=chrome&amp;ie=UTF-8#fpstate=ive&amp;vld=cid:179c593a,vid:uKzDIqr3pS8,st:0">Jeff Webb, Charlie Kirk&#8217;s Mentor, Dies Following Pickleball Accident</a> , prepared by <a href="https://www.insideedition.com/">Inside Edition</a>. The video has had 517 thousand views as of today.  It is a bit more alarmist than I&#8217;d like, but it helps to make the point that a single fall can change everything.</p>
<p>On the video, a pickleball coach illustrates the proper way to address a ball lobbed over one&#8217;s head.  This is likely the kind of shot that Webb was attempting at the time of his accident.</p>
<p>The details of Mr. Webb&#8217;s accident are not important for purposes of this post, and they may never become public. What matters is the reminder it provides for pickleball and for life: a fall can change a life in an instant.</p>
<p>Most of us think of falls as things that happen to other people.  We may picture nursing homes, walkers, and advanced age. Yet many serious falls occur during recreation, exercise, sports, travel, or routine daily activities. They happen to active people who consider themselves healthy, capable, and independent.</p>
<p>For aging professionals, that reality deserves attention.</p>
<p>Many of us have spent decades building careers, businesses, financial security, relationships, and plans for retirement. We focus on investments, estate planning, taxes, healthcare, and long-term goals. Yet a single fall can undo years of careful planning in a matter of seconds.</p>
<p>A fall may result in nothing more than embarrassment. Or it may result in a broken wrist, a fractured hip, a concussion, a traumatic brain injury, months of rehabilitation, loss of independence, or worse.</p>
<p>The older we become, the more likely it is that a fall will have lasting consequences. Recovery takes longer. Balance may not fully return. Confidence may be shaken. Activities that once seemed routine can suddenly feel risky.</p>
<p>I have seen this firsthand.</p>
<p>A couple of years ago, while playing doubles pickleball, my partner hit a lob. A friend on the opposing side moved backward to retrieve it, lost his balance, and struck the back of his head on the court.  He suffered a mild concussion and was unable to play for quite some time.  My friend&#8217;s fall was a warning to me.</p>
<p>Not long after that, I experienced my own lesson. While chasing a lob, a teammate and I both went for the same ball (it was mine to get). We collided, and I was thrown onto the floor and into a wall. Although I escaped a head injury, I spent months dealing with injuries to my shoulders, hips, ribs, and confidence.  That fall was another warning to me.</p>
<p>The physical pain eventually subsided.</p>
<p>The mental impact lasted longer.</p>
<p>To this day, if a lob is hit over my head, I often just let it go. Losing a point is preferable to risking another injury. I am practicing some and trying to regain my confidence.  But, I still let some lobs go.</p>
<p>Letting a lob go may not be the most competitive approach, but it reflects a reality that many of us eventually discover. At some point, preserving health becomes more important than winning a point, a game, or even a tournament.</p>
<p>The lesson extends far beyond pickleball.</p>
<p>Falls occur on stairways, in parking lots, on wet floors, in gardens, while traveling, and while performing ordinary household chores. They occur when we are distracted, in a hurry, overconfident, tired, or simply unlucky.</p>
<p>The challenge is not to eliminate all risk from life. That would be impossible.  The challenge is to remain aware that risk exists.</p>
<p>Maintaining balance, strength, flexibility, reaction time, and situational awareness is increasingly important as we age. See my three-part series on situational awareness:</p>
<ol>
<li><a href="https://chrismercer.net/situational-awareness-learning-to-see/">Situational Awareness: Learning to See</a></li>
<li><a href="https://chrismercer.net/situational-awareness-when-we-stop-seeing/#more-12867">Situational Awareness: When We Stop Seeing</a></li>
<li><a href="https://chrismercer.net/situational-awareness-paying-attention-as-we-age/">Situational Awareness: Paying Attention as We Age</a></li>
</ol>
<p>Exercising good judgment is key.  Sometimes the smartest decision is not to chase the difficult shot, hurry down the staircase, or attempt the task that places us in an unnecessary position of danger.</p>
<p>Many successful professionals have spent their lives believing that determination and effort can overcome almost any obstacle. Often they can.</p>
<p>Gravity is different.  Gravity does not care how successful we are, how intelligent we are, or how many accomplishments we have accumulated. Gravity treats all of us equally.</p>
<p>That is why I believe discussions about awareness about falls deserves a place alongside discussions about fitness, finances, healthcare, and longevity.</p>
<p>Aging well is not merely about living longer. It is about preserving the physical capacity and independence that make added years meaningful.</p>
<p>Jeff Webb&#8217;s tragic death in a pickleball accident that prompted this reflection is a reminder of that reality. Not because it was unusual, but because it was all too human. A momentary loss of balance can have consequences far beyond what any of us imagine.</p>
<p>In future posts, I plan to discuss practical ways to improve balance, strength, and fall prevention. Those topics may not seem exciting, but they are among the most important investments we can make in our future selves.</p>
<p>In the meantime, be well, stay upright, and age gratefully,</p>
<p>Chris</p>
<p>P.S.  If you like this post or this blog, share it with your friends and encourage them to subscribe.  If you like it, they may like it as well<img src="https://s.w.org/images/core/emoji/14.0.0/72x72/263a.png" alt="☺" class="wp-smiley" style="height: 1em; max-height: 1em;" /></p>
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				<post-id xmlns="com-wordpress:feed-additions:1">12932</post-id>	</item>
		<item>
		<title>The Night I Stopped Watching the Clock</title>
		<link>https://chrismercer.net/the-night-i-stopped-watching-the-clock/</link>
		<comments>https://chrismercer.net/the-night-i-stopped-watching-the-clock/#comments</comments>
		<pubDate>Wed, 27 May 2026 19:07:20 +0000</pubDate>
		<dc:creator>Chris Mercer</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://chrismercer.net/?p=12894</guid>

				<description><![CDATA[This post reflects on a surprisingly simple lesson learned during a restless night: sometimes the harder we try to control things, the worse they become. A small decision to stop checking the time led to better sleep — and a broader reminder that aging gratefully may involve letting go of habits, worries, and quiet anxieties that no longer serve us.]]></description>
					<content:encoded><![CDATA[<a href="https://chrismercer.net/the-night-i-stopped-watching-the-clock/"><img width="500" height="432" src="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?fit=500%2C432&amp;ssl=1" class="featured-image wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?w=500&amp;ssl=1 500w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?resize=300%2C259&amp;ssl=1 300w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?resize=463%2C400&amp;ssl=1 463w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?resize=82%2C71&amp;ssl=1 82w" sizes="(max-width: 500px) 100vw, 500px" data-attachment-id="12927" data-permalink="https://chrismercer.net/the-night-i-stopped-watching-the-clock/businessmanholdingclockonwhitebackground-timemanagement/#main" data-orig-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?fit=500%2C432&amp;ssl=1" data-orig-size="500,432" data-comments-opened="1" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;Shutterstock&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;Copyright (c) 2021 New Africa\/Shutterstock.  No use without permission.&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;Businessman,Holding,Clock,On,White,Background.,Time,Management&quot;,&quot;orientation&quot;:&quot;1&quot;}" data-image-title="Businessman,Holding,Clock,On,White,Background.,Time,Management" data-image-description="" data-image-caption="" data-medium-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?fit=300%2C259&amp;ssl=1" data-large-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2012900690.jpg?fit=500%2C432&amp;ssl=1" /></a><p>A couple of months ago, I had one of those restless nights.</p>
<p>I woke up again and again. Five or six times at least. Each time, I checked the time on my watch. 1:40. Then 2:25. Then 3:10. And on.  Every glance started the same quiet calculation. How much time was left before morning? How tired would I be tomorrow?</p>
<p>What surprised me most was not how often I woke up. I am of an age where waking up at night is fairly common.  What made me think was how hard it had been to fall back asleep. The more I checked the time, the more awake I felt.</p>
<p>I counted sheep.  I counted breaths. I tossed and turned.</p>
<p>By morning, I was not just tired. I was frustrated. It seemed I had spent as much energy worrying about sleep as I had actually sleeping.</p>
<p>That clock-watching thing had happened to me many times before, so it made me think.</p>
<p>Years ago, I had already made one change. I removed clocks from the bedroom after learning they could disrupt sleep. But I still wore a watch at night. First a Fitbit for many years, and now a Garmin. The time was always there, easy to see with a small movement.</p>
<p>The next night, I tried something different. I turned off the night light on my watch so I would have to make a conscious effort to see the time. Then I decided not to look at it at all. If I woke up, I would simply turn over and settle back in.</p>
<p>It felt like a small thing. Almost insignificant.</p>
<p>But it changed the night.</p>
<p>Without the clock, there was no calculation. No quiet countdown. The night no longer felt like something slipping away. It just was. And mostly, I just drifted back to sleep.</p>
<p>Over the past month, I have stayed with that simple practice. I still wake up some nights. They say it is an age thing.<img src="https://s.w.org/images/core/emoji/14.0.0/72x72/1f60a.png" alt="😊" class="wp-smiley" style="height: 1em; max-height: 1em;" />. That has not changed. But it is easier to rest again. The edge of frustration is gone.</p>
<p>After a bit of research, I learned there is actually a name for what I had been doing. Sleep experts call it “clock watching anxiety.” When we check the time, our minds engage. We start thinking, estimating, even worrying. That mental activity works against sleep rather than with it. In fact, one of the basic recommendations in treating insomnia is to avoid watching the clock.</p>
<p>It turns out a minor change I stumbled into by chance aligns with what science already knows.</p>
<p>There is something here that reaches beyond sleep. We often think improvement comes from adding more. More effort. More control. More awareness. But sometimes it comes from letting go. From removing a small habit that quietly works against us.</p>
<p>For me, it was not a clock on the wall, but a glance at my wrist.</p>
<p>I still wake up at night now and then. I just do not check the time. And more often than not, I fall back asleep easily.</p>
<p>A small change. A better result.  I’m grateful for adopting it into my daily routine.  Isn’t that part of what aging gratefully is all about?</p>
<p>As always, be well, and age gratefully,</p>
<p>Chris</p>
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				<post-id xmlns="com-wordpress:feed-additions:1">12894</post-id>	</item>
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		<title>Finding Balance Where There Is None</title>
		<link>https://chrismercer.net/finding-balance-where-there-is-none/</link>
		<comments>https://chrismercer.net/finding-balance-where-there-is-none/#comments</comments>
		<pubDate>Fri, 22 May 2026 14:12:18 +0000</pubDate>
		<dc:creator>Chris Mercer</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://chrismercer.net/?p=12909</guid>

				<description><![CDATA[A recent trip to Machu Picchu reminded me that balance is not something we should take for granted. Uneven terrain, thousands of steps, and one controlled fall became a powerful lesson that physical balance, like so many things in life, requires intentional care and attention as we age.]]></description>
					<content:encoded><![CDATA[<a href="https://chrismercer.net/finding-balance-where-there-is-none/"><img width="500" height="375" src="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?fit=500%2C375&amp;ssl=1" class="featured-image wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?w=500&amp;ssl=1 500w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?resize=300%2C225&amp;ssl=1 300w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?resize=82%2C62&amp;ssl=1 82w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?resize=131%2C98&amp;ssl=1 131w" sizes="(max-width: 500px) 100vw, 500px" data-attachment-id="12910" data-permalink="https://chrismercer.net/finding-balance-where-there-is-none/macchpichu/#main" data-orig-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?fit=500%2C375&amp;ssl=1" data-orig-size="500,375" data-comments-opened="1" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;Shutterstock&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;Copyright (c) 2006 PETER CHAFER\/Shutterstock.  No use without permission.&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;Macch,Pichu&quot;,&quot;orientation&quot;:&quot;0&quot;}" data-image-title="Macch,Pichu" data-image-description="" data-image-caption="" data-medium-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?fit=300%2C225&amp;ssl=1" data-large-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_1314661.jpg?fit=500%2C375&amp;ssl=1" /></a><p>I didn’t fall hard, but I was lucky.</p>
<p>My son and I were recently in Peru, working our way toward Machu Picchu, one of the Seven Wonders of the Modern World. After stops in Lima, Cusco, and Ollantaytambo (the Sacred Valley), we arrived at the base of the site.</p>
<p>One thing became clear before we ever got to the site.  There is very little level ground here in Peru, at least that we found, except, occasionally, in Lima.</p>
<p>The streets, paths, and steps are uneven. Stones are worn and irregular. Elevations change constantly. You have to pay attention to every step. This is not forgiving terrain.</p>
<p>I arrived at Machu Picchu already aware that my flatlander balance was not what it should be. Even so, I was not prepared for what we encountered.</p>
<p>My son and I had a guide and started on Circuit 2A. It begins with a steep climb, maybe three hundred feet on rocky, uneven stairs. With few exceptions, there were no handrails.</p>
<p>I have to admit, it was intimidating before I took the first step.</p>
<p>I was close to telling my son to go on without me. Instead, he handed me the walking sticks that my wife, Carol, had “made” me buy before the trip.</p>
<p>That changed things.</p>
<p>The start was wobbly, but I found a rhythm. Step by step, I managed the climb. In total, we covered more than four thousand steps. No falls. No trips. But by the end, I was tired and sore, and I knew I had been working at the edge of my balance the entire time.</p>
<p>Then came the final lesson.</p>
<p>One more obstacle. There was a transition from high, uneven stone steps to a set of stairs with a handrail. As I reached for the rail, I lost my balance.</p>
<p>In that instant, I had a choice. Try to grab the rail and risk a worse fall or let myself go down.  Muscle memory from Airborne Jump School many years ago kicked in. A rolling fall is usually better than a hard one.</p>
<p>I chose to go down.</p>
<p>It was a controlled fall with a soft landing. The only casualty was a broken walking stick. With some help, I got back up, grateful that it ended the way it did, at the last steps, not the first.</p>
<p>At the same time, I had learned that my wife, Carol, had fallen back home in Daytona Beach. Thankfully, she was not seriously hurt.</p>
<p>Different places. Same issue.</p>
<p>Balance is not just a mountain problem. It is a life problem.</p>
<p>And it is easy to ignore until it gets our attention.</p>
<p>One takeaway from this trip is simple. Balance is not fixed. It is something we either maintain or lose. And if we are intentional, it is something we can improve.</p>
<p>This fits squarely within physical stewardship.</p>
<p>We tend to think about strength and endurance. These matter. But balance is foundational. It supports everything else we do, often quietly, until it doesn’t.</p>
<p>So, I made a personal commitment.</p>
<p>I will work specifically on balance and core strength. Not in a vague way, but with intention. Simple practices. Standing on one foot. Stability exercises. Paying attention to how I move. It can’t hurt my pickleball game!  Carol and I will work on this together.</p>
<p>You might consider doing the same.</p>
<p>When was the last time you tested your balance? Not assumed it, but tested it?</p>
<p>I didn’t need a trip to Peru to find uneven ground. It is already part of daily life. We just do not always notice. Sometimes, until it is too late.</p>
<p>Machu Picchu made it impossible to ignore what I need to work on.</p>
<p>And being in Peru for nine days with my son, seeing things together that neither of us had seen, was simply the icing on the cake.</p>
<p>As always, be well, and age gratefully.</p>
<p>Chris</p>
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		<title>Just Be Nice</title>
		<link>https://chrismercer.net/just-be-nice/</link>
		<comments>https://chrismercer.net/just-be-nice/#comments</comments>
		<pubDate>Wed, 20 May 2026 18:15:32 +0000</pubDate>
		<dc:creator>Chris Mercer</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://chrismercer.net/?p=12892</guid>

				<description><![CDATA[This reflective story reminds us that the value we carry through life is often built in the smallest moments of human kindness. In a late-night airport encounter years ago, I learned that simply choosing to be decent, not strategic or extraordinary, can leave a lasting impact and shape how we experience both business and life.]]></description>
					<content:encoded><![CDATA[<a href="https://chrismercer.net/just-be-nice/"><img width="760" height="591" src="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?fit=760%2C591&amp;ssl=1" class="featured-image wp-post-image" alt="" decoding="async" loading="lazy" srcset="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?w=1000&amp;ssl=1 1000w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?resize=300%2C233&amp;ssl=1 300w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?resize=768%2C597&amp;ssl=1 768w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?resize=760%2C591&amp;ssl=1 760w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?resize=515%2C400&amp;ssl=1 515w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?resize=82%2C64&amp;ssl=1 82w, https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?resize=600%2C466&amp;ssl=1 600w" sizes="(max-width: 760px) 100vw, 760px" data-attachment-id="12914" data-permalink="https://chrismercer.net/just-be-nice/ahumanextendsahelpinghand-theconceptofsupport/#main" data-orig-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?fit=1000%2C777&amp;ssl=1" data-orig-size="1000,777" data-comments-opened="1" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;Shutterstock&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;Copyright (c) 2021 SvetaZi\/Shutterstock.  No use without permission.&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;A,Human,Extends,A,Helping,Hand.,The,Concept,Of,Support,&quot;,&quot;orientation&quot;:&quot;1&quot;}" data-image-title="A,Human,Extends,A,Helping,Hand.,The,Concept,Of,Support," data-image-description="" data-image-caption="" data-medium-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?fit=300%2C233&amp;ssl=1" data-large-file="https://i0.wp.com/chrismercer.net/content/uploads/2026/05/shutterstock_2040675194.jpg?fit=760%2C591&amp;ssl=1" /></a><p>Many years ago, I was flying back to Memphis through Minneapolis and my inbound to Minneapolis was late.  I had already missed my connection but knew there was a later flight to Memphis that I might catch.</p>
<p>I was worried because I had what then seemed like a particularly important meeting in Memphis the next morning.  And I was very tired.  I don’t recall what the purpose of my trip was, but I do remember that it had been grueling.</p>
<p>We finally landed in Minneapolis and taxied, excruciatingly slowly, to the gate. When I got off the plane, I discovered that my possible connecting flight to Memphis was several concourses away and it was nearly time for the flight to leave.</p>
<p>Hoping for the best, I pulled my folding travel bag over my shoulder, grabbed on to my huge briefcase full of documents, and proceeded to navigate to the distant gate as fast as possible.</p>
<p>As I approached the gate, I saw and heard a passenger yelling at the gate attendant, disparaging her, the airline, and anyone or anything else he could think of.  He raised his voice, arms gesticulating, and continued to yell at the attendant. He then turned to me and did the same thing.</p>
<p>I can’t remember exactly what went through my mind, but it was probably something reflecting my frustration and impatience, like: “Will you just hurry up and do your business? I can’t do anything until you’re gone!”</p>
<p>What he thought I might be able to do to help I’ll never know. I just shrugged. He turned one last time to the attendant, yelling at her again, and then stormed off to wherever he went.</p>
<p>I walked up to the attendant and said hello. I then said something like this, as kindly as I could: “Well, based on what I just saw and heard, I guess I’ll be spending the night in Minneapolis.  I’m sorry you had to endure that guy’s tirade.”</p>
<p>She looked at me, smiled and said, “Let me see your ticket, please.”  I gave her my then paper ticket.  She took it and with her eyes on the keyboard, tapped through the many routines necessary back in those days to do whatever she was up to.  She seemed to be trying to do something, so I just stood there quietly.</p>
<p>She then looked up at me and smiled, reaching for the printer.  She pulled off a new ticket, handed it to me, and said: “Welcome aboard, Mr. Mercer.”</p>
<p>I took the ticket, collected my folding overnight bag, grabbed my heavy briefcase, and said to her: “I don’t know what you just did, but I appreciate it very much!  Thank you!”</p>
<p>Her parting words as I walked by were: “Have a nice flight, Mr. Mercer.”</p>
<p>Sitting down in my seat on that late-night flight to Memphis, I felt a wave of gratitude, appreciation, and relief.</p>
<p>I was going to sleep in my own bed that night. I’d start the next day at least reasonably fresh. And yes, I’d make that important meeting.</p>
<p>But over time, I’ve come to realize that the meeting wasn’t the most important part of that trip. In fact, I don’t even remember what it was about.</p>
<p>What I do remember, and clearly, all these years later, is that brief moment at the gate.</p>
<p>At that stage of my life, I was very much in “building value” mode. Focused. Driven. Moving from one obligation to the next. Like most people in that phase, I was often in a hurry, and likely more transactional than I would have liked to admit.</p>
<p>That night, I had every reason to be frustrated, impatient, even a little short with the person standing between me and getting home.</p>
<p>Instead, I simply chose to be… decent.</p>
<p>Not extraordinary. Not strategic. Just decent.</p>
<p>And in return, I was reminded of something that has stayed with me ever since:</p>
<p>How we treat people, even in small, fleeting moments, has a way of coming back to us in ways we don’t expect and can’t plan for.</p>
<p>That’s a different kind of value. Not the kind you measure on a balance sheet, but the kind you carry with you. The kind that shapes your days, your relationships, and ultimately, how you experience your life.</p>
<p>As I’ve gotten older, I’ve come to appreciate that more and more.</p>
<p>We spend so many years focused on building value in our careers, businesses, assets. And those things matter. But at some point, the focus shifts, or at least it should.</p>
<p>Living the value we’ve built often comes down to something much simpler than we expect.</p>
<p>Mom was right, of course.</p>
<p>“Chris, just be nice.”</p>
<p>It turns out that’s not simply good advice for getting through a long day of travel. It’s a surprisingly good way to move through life, and, I think, a meaningful part of aging gratefully.</p>
<p>As always, be well, and age gratefully.</p>
<p>Chris</p>
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